Payletter Inc. (hereinafter referred to as the "Company") respects the personal information of the users and complies with related laws such as the "ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC." and the “PERSONAL INFORMATION PROTECTION ACT”. The Company collects and uses personal information as below to provide services such as electronic payment agency service, cash receipt service, identity verification service (hereinafter referred to as "service"), request, consultation, and inquiries.

1. Purpose of collecting and using personal information

The company shall use the collected personal information for the following purposes..

① Verification of identity and real name for establishment, maintenance, and termination of service contract, franchise management, contract sending, etc.
② Identification, certification, real name verification and various notifications during service provision
③ Prevention of illegal and unauthorized use
④ Confirmation of consent or withdrawal necessary for service provision and related business processes
⑤ Registration of store operator information for each payment method for service provision
⑥ Transmission of user's payment information, personal information storage, etc. to the issuer of the payment method with which users have entered into a contract with for that payment method for service provision (transaction approval, etc.) and related business processes (complaint, check of personal information management status, etc.)

2. Items of personal information collected

The Company collects the following personal information to provide various services such as service application, service consultation, and inquiry.

1) Personal information collection items

A. Contract information
- CEO name, CEO mobile phone number, phone number (company number not applicable), email address, contact person, contact person mobile phone number, contact person email address, phone number (company number not applicable)
B. In addition to the above mentioned personal information items, the following additional information may be automatically or manually generated and collected in the process of using or processing the "service".
- Access IP/Mac Address, Cookies, E-mail, service access date, service usage record, bad or abnormal usage record, payment record
C. The company may collect additional information necessary for payment, refund, etc. related to the use of the service.

3. Retention and use period of personal information

In principle, the personal information of the user shall be destroyed without delay when the purpose of collecting and using the personal information is achieved. However, the information for the following items shall be retained for the period specified for the reasons below.
① Retention of information by internal company policy
　(1) Retention items: Website service consultation collection items (Name, e-mail address, phone number, department name, company name)
　(2) Reason for retention: Handling civil affairs such as service consultation and complaints
　(3) Retention period: 3 years after consultation
② Information retention in accordance with related laws
The Company keeps the information for a certain period of time according to the related laws such as Commercial Act, ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC., ELECTRONIC FINANCIAL TRANSACTION ACT when necessary.
In this case, the Company shall use the information only for the purpose of retention. The retention periods are as follows.
　(1) Records regarding contract or withdrawal of contract
　　A. Retention period: 5 years
　　B. Basis for retention: ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC.
　(2) Records of payment and supply of goods
　　A. Retention period: 5 years
　　B. Basis for retention: ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC.
　(3) Records of consumer complaints or disputes
　　A. Retention period: 3 years
　　B. Basis for retention: ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC.
　(4) Records on the collection/processing and use of credit information
　　A. Retention period: 3 years
　　B. Basis for retention: CREDIT INFORMATION USE AND PROTECTION ACT
　(5) Records regarding identity verification
　　A. Retention period: 6 months
　　B. Basis for retention: ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC.
　(6) Records of visits
　　A. Retention period: 3 months
　　B. Basis for retention: PROTECTION OF COMMUNICATIONS SECRETS ACT
　(7) Records on electronic financial transactions exceeding KRW 10,000 per case
　　A. Retention period: 5 years
　　B. Basis for retention: ELECTRONIC FINANCIAL TRANSACTION ACT
　(8) Records on electronic financial transactions less than KRW 10,000 per case
　　A. Retention period: 1 years
　　B. Basis for retention: ELECTRONIC FINANCIAL TRANSACTION ACT
　(9) Record of cash receipt payment
A. Retention period: 1 years
B. Basis for retention: RESTRICTION OF SPECIAL TAXATION ACT

4. Refusal of collection and use of user’s personal information

The user may refuse to consent to the collection and use of personal information by the Company. However, if the user refuses to consent, please note that the service application cannot be completed normally.